FAQ
What does it cost to commission a piece?+
Whatever the maker quotes against your agreed render. We hold funds in escrow until you approve delivery; the platform fee is a flat 8%.
How are makers vetted?+
We review portfolio, references, and a sample brief response before listing anyone. The bench grows slowly on purpose.
What if I don't love the result?+
A structured dispute flow with side-by-side comparison of the agreed render and the delivered piece. A platform mediator reviews.
What's the QR code for?+
Every completed piece gets a permanent provenance page — owner, maker, materials, story — accessible by scanning the QR on the piece itself.
Why just the DMV?+
We want tight geography during the pilot so makers and owners can meet in person and word-of-mouth actually travels.